Privacy Policy

Last modified: March 26, 2026

1. Introduction.

This Privacy Policy (“Privacy Policy”) describes how Lumotive, Inc. (“Lumotive”, “we”, “us”, “our”) collects, uses, protects, stores, discloses, or otherwise processes your information when:

you visit our website at https://lumotive.com or any other website where this Privacy Policy is posted (“Website”);
you use or consider our products and services (“Services”);
you communicate with us via email, text, or other medium; and
we interact with certain third parties.

If you are a non-US resident, please see our Non-US Privacy Notice below.

2. Information We Collect About You and How We Collect It.

We collect your information:

directly from you when you provide it to us;
automatically when you use the Website and engage with our communications, such as e-mail; and
from third parties.

Information You Provide to Us

We collect the following types of information directly from you when you use our Website, engage with our Services, and otherwise communicate with us:

Name;
Email address (both personal and professional);
Telephone number (both personal and professional);
Job title;
Company;
Market segment;
Region;
Information concerning your interests and needs concerning our Services;
Your role as a customer, ecosystem partner, investor, or other stakeholder;
Whether you would like to receive email communications from us;
Information concerning the Services you have purchased or considered;
Billing information; and
Other information you provide when you interact with us.

We collect your information directly from you when you:

provide information through forms on our Website;
subscribe to, respond to, or otherwise engage in communications with us, including by email.
report a problem with our Website or Services;
provide responses to surveys that we might ask you to complete for research purposes;
complete transactions with us; and
submit search queries on the Website.

Information We Collect Through Automatic Data Collection Technologies

To learn more about our use of automatic data collection technologies, please see our Cookie Policy.

Information We Collect from Third Parties

We may collect your information from third parties, such as from our service providers, website hosting services, and other types of data sources.

3. How We Use Your Information.

We use your information:

to provide and personalize our Website;
to provide you with information or services that you request from us;
to support, develop, troubleshoot, and debug our Website;
to process your requests and to prevent fraud;
to provide you with notices about your engagement with our Website and Services;
to provide you with support and to respond to your inquiries, including investigating and addressing your concerns and monitor and improve our responses;
to personalize your experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and advertisements;
to help maintain the safety, security, and integrity of our Website;
for internal testing, research, analysis, and product development, including to develop and improve our Website and Services;
for detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
for debugging to identify and repair errors that impair existing intended functionality;
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
to notify you about changes to our Website or Services; and
for any other purpose permitted by law.

4. Children Under the Age of 13.

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. If you are under 13, do not use or provide any information on our Website or on or through any of their respective features, register on or through the Website, or use any of the interactive or public comment features of our Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any other information. If we learn we have collected or received information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information directly from a child under 13, please contact us at info@lumotive.com.

5. Disclosure of Your Information.

We may disclose your information:

to our subsidiaries and affiliates;
to contractors, service providers, and other third parties we use to support our business, such as IT and infrastructure support services, web hosting companies, and other related entities;
to a potential or actual buyer or other successor in the event of a planned or actual merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which information held by us about our users is among the assets transferred;
to third-party cookie and other tracking technology providers for the purpose of providing analytics and advertising services to us;
for any other purpose disclosed by us when you provide the information;
with your consent;
to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
to enforce or apply our terms of service and other agreements, including for billing and collection purposes; and
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the company, our customers, or others.

6. Non-US Privacy Notice.

Role and Data Controller Contact Details

Certain foreign data privacy laws distinguish between organizations that control the collection of personal information (commonly known as “controllers”) and organizations that process personal information on behalf of controllers (commonly known as “processors”) (“Global Data Protection Laws”).

We act as a controller with respect to personal data we process under the Global Data Protection Laws unless otherwise agreed to with us. If you have questions with respect to our processing of your information as a controller, you can contact us at info@lumotive.com.

Controller Information:

Lumotive, Inc.
4104 148th Ave NE
Redmond, WA 98052, United States

Lawful Basis for Processing

Certain non-US privacy laws require a “lawful basis” for processing your personal data. To the extent required, our lawful bases include:

To fulfill contractual obligations with you.When you use our Website or engage with our Services, or otherwise engage with us, we process your personal data to engage in contractual obligations with you.

To pursue our legitimate interests. Our legitimate interests include, among others, understanding how our Website and Services are functioning, improving our Website and Services, developing new websites, products, and services, preventing fraud, and otherwise performing business functions. Where we rely on a legitimate interest to process your personal data, we carry out a balancing test to weigh the legitimate interest against your right to protection of your personal data. Our processing of your personal data will never override your fundamental rights and freedoms, and you can always exercise your right to object to such processing.
Consent. In certain situations where you provide us with consent, we may process your personal data.
To comply with law. In limited circumstances, we may process personal data to comply with our legal obligations.

Automated Decision Making

We do not use your personal data with any automated decision-making process, including profiling, which may produce a legal effect concerning you or similarly significantly affect you.

Onward Transfer

Any personal data we process may be stored on servers located in the United States and elsewhere globally. If you are accessing our Website or otherwise engage with us outside of the United States, please be advised that you are transferring your personal data to us in the United States where data protection and privacy laws may be different or less stringent than the laws of your country, including Global Data Protection Laws.

Your Data Subject Rights

You have the right to:

Access and Update. You can review and change your personal data by contacting us at info@lumotive.com. You may also notify us about any changes or errors in any personal data we have about you to ensure that it is complete, accurate, and as current as possible. We may not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.
You have the right to restrict our processing of your personal data under certain circumstances. In particular, you can request we restrict our use of it if you contest its accuracy, if the processing of your personal data is determined to be unlawful, or if we no longer need your personal data for processing but we have retained it as permitted by law.
To the extent the personal data you provide to us is processed based on your consent and that we process it through automated means, you have the right to request that we provide you a copy of, or access to, all or part of such personal data in structured, commonly used and machine-readable format. You also have the right to request that we transmit this personal data to another controller, when technically feasible.
Withdrawal of Consent. To the extent that our processing of your personal data is based on your consent, you may withdraw your consent at any time. Withdrawing your consent will not, however, affect the lawfulness of the processing based on your consent before its withdrawal, and will not affect the lawfulness of our continued processing that is based on any other lawful basis for processing your personal data.
Right to be Forgotten. You have the right to request that we delete all of your personal data. We may not accommodate a request to erase information if we believe the deletion would violate any law or legal requirement or cause the information to be incorrect. In all other cases, we will retain your personal data as set forth in this policy. In addition, we cannot completely delete your personal data as some data may rest in previous backups.
You have the right to lodge a complaint with the applicable supervisory authority in the country you live in, the country you work in, or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us directly in order to give us an opportunity to work directly with you to resolve any concerns about your privacy.
How You May Exercise Your Rights. You may exercise any of the above rights by contacting us through any of the methods listed under Contact Information If you contact us to exercise any of the foregoing rights, we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements. Please note that if you make unfounded, repetitive, or excessive requests (as determined in our reasonable discretion) to access your personal data, you may be charged a fee subject to a maximum set by applicable law.

7. Do Not Track Signal.

We may use automated data collection technologies to collect information about your online activities over time and across the internet. Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.

8. Data Security.

We utilize commercially reasonable safeguards to protect your information.

9. Changes to Our Privacy Policy.

We may change this Privacy Policy at any time and will provide notice consistent with applicable law. The date this Privacy Policy was last revised is identified at the top of the page.

10. Contact Information.

If you have any questions, concerns, complaints, or suggestions regarding our Privacy Policy or the ways in which we collect and use your information, please contact us at info@lumotive.com.

You may also reach us at:

Lumotive, Inc.
4104 148th Ave NE
Redmond, WA 98052
United States